Has anyone rented through LJ Hooker on Cavill Ave? Looking at 2/14 The Esplanade, Surfers Paradise and would love some feedback before I apply!
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Has anyone rented through LJ Hooker on Cavill Ave? Looking at 2/14 The Esplanade, Surfers Paradise and would love some feedback before I apply!
I rented through them last year — agent was professional but inspections were thorough. Check the reviews on the Broadbeach unit listing — should give you a great picture!
Does anyone know the process for disputing a bond deduction in QLD? My landlord is trying to claim for damage that was clearly pre-existing — I have photos from move-in. Do I go to the RTA or QCAT first?
Tip for all renters — photograph EVERYTHING on move-in day and email copies to your agent the same day. Creates a timestamped paper trail that's saved me twice at bond time. Get into the habit!
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Everything you need in one place — official forms, tribunal links, tenant support organisations and your state's rental legislation. All free. All verified.
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Click any state or territory on the map to view official forms, tribunal links and tenant support services.
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Browse Forms →Ready-to-send letters for repair requests, bond disputes, rent increase responses and notices to vacate.
Download Templates →QCAT, NCAT, VCAT, SACAT, NTCAT and state equivalents — find the right body for your dispute.
Find Your Tribunal →Free legal advice, advocacy and support services for renters in every state and territory.
Find Support →National Debt Helpline 1800 007 007. Free financial counselling for renters in financial stress.
Call 1800 007 007Plain English guides to your rights as a renter — bonds, repairs, entry, rent increases and evictions.
Learn Your Rights →Make your voice heard. Send a professional, pre-written email to your local MP or housing minister about rental conditions in your area.
Official flag designs for each Australian state and territory.
Official flag designs for all Australian states and territories.
A platform for tenant advocates, property professionals, lawyers and long-term renters to share knowledge, build a following and shape the conversation around renting in Australia.
A practical guide to understanding bond deductions across all states, with real case examples and how to dispute unfair claims.
Data from 50,000 listings shows rental inflation is slowing in some suburbs but accelerating in others. Here's the full picture.
After 12 years as a property manager, here's my checklist for renters. Number 7 has saved hundreds of people from nightmare tenancies.
Rules differ dramatically by state. Some landlords are breaking the law without knowing it. Here's what you need to know in your state.
Victoria has some of Australia's strongest renter protections. But most tenants don't know half of what they're entitled to. Here's the full breakdown.
A real story from a Brisbane renter who used review evidence to dispute a bond claim at QCAT. Step by step — what worked and what didn't.
RentWatch Voices is open to tenant advocates, property professionals, lawyers, researchers and renters with real experiences. Build your following. Shape the conversation.
"RentWatch was born out of frustration. Like thousands of Australians, our founder needed a place to live and found platform after platform more interested in taking money from stressed renters than actually helping them find a home. So we built something different. Because finding a place to call home shouldn't burn a hole in your pocket — or add to the stress you're already carrying."
Australia's rental market is tough. Finding a home is stressful enough without platforms charging desperate renters just to send a message, or landlords facing zero accountability for poor property management. Tenants had no real voice — and no easy way to warn others about bad experiences or celebrate good ones.
Good landlords and agencies existed — but they had no way to prove it beyond their own word. And renters had no way to know before they signed.
Every review comes from a tenant who can prove they lived there. No fake reviews. No paid placements. Just honest experiences.
We verify you then delete your documents. We hold nothing. Your public profile is as private as you want it to be.
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Last Updated: 30 May 2026 | rentwatch.com.au
Welcome to RENTWATCH. Please read these Terms of Service carefully before accessing or using the Platform. By using RENTWATCH you agree to be bound by these Terms together with our Privacy Policy, Disclaimer, Community Guidelines, Defamation Policy and Content Removal Policy.
Contents
Welcome to RENTWATCH. These Terms of Service ("Terms") govern access to and use of the RENTWATCH platform, website, applications, community features, subscriptions, advertising services, review systems, and related services (collectively referred to as the "Platform" or "Services").
By accessing, browsing, registering with, subscribing to, posting content on, or otherwise using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms together with the RENTWATCH Privacy Policy, Disclaimer, Community Guidelines, Defamation Policy, Content Removal Policy, and any additional policies or guidelines published on the Platform.
If you do not agree to these Terms, you must not access or use the Platform.
You must be at least eighteen (18) years of age to use the Platform.
Do NOT use this Platform or RENTWATCH services if you are under the age of 18 years old. Providing personal information while using RENTWATCH states you are over 18 years old.
By using the Platform or submitting personal information to RENTWATCH, you represent and warrant that you are over 18 years of age, you are legally capable of entering into binding agreements, the information you provide is accurate and current, and your use of the Platform complies with all applicable laws.
RENTWATCH provides a platform where users may view and submit rental property reviews, share rental experiences and community feedback, engage with landlords, agencies, and service providers, access rental-related information and community discussions, advertise or promote rental-related services, and access optional premium or subscription features.
RENTWATCH aims to encourage transparency, accountability, respectful participation, and informed decision-making within the rental community. Content published on the Platform is intended for general informational and community discussion purposes only and should not be relied upon as legal, financial, professional, tenancy, building, or other specialist advice.
To access certain features of the Platform, users may be required to create an account. When registering, users are required to provide their name, email address, create a password, and account preferences. Upon registering you agree that you are not intentionally or unintentionally violating any applicable state or federal law regarding use of personal or professional identification information.
When registering: you represent that the information you provide is true and correct; the information must be accurate, true and correct; you must inform RENTWATCH as soon as possible of any changes or amendments to your personal or professional profile; you are responsible for maintaining the confidentiality of login credentials; and you must notify RENTWATCH immediately of any unauthorised access or security concerns.
RENTWATCH reserves the right to suspend, restrict, or terminate accounts at its sole discretion where these Terms are breached, unlawful conduct is suspected, false or misleading information is provided, abusive conduct occurs, or the integrity, security, operation, or reputation of the Platform may be affected.
RENTWATCH will only review, verify and delete the information you provide if you choose to leave a review on a property you have rented or are currently renting. RENTWATCH may require users to verify that they have rented, occupied, inspected, or otherwise lawfully interacted with a property before publishing reviews or ratings.
Verification methods may include lease agreements, utility bills, rental ledgers, bond documentation, identification documents, or other reasonable supporting material.
RENTWATCH will immediately delete any confidential information once verified. We do not store verification documents beyond this process.
RENTWATCH will NOT be held accountable for false information provided by users. Users acknowledge that RENTWATCH relies on information supplied by users and does not guarantee the complete accuracy or authenticity of all user-provided content.
Users may submit reviews, ratings, comments, suggestions, experiences, and other feedback relating to rental properties, landlords, property managers, real estate agencies, service providers, community matters, and the Platform itself.
Users must ensure that all content submitted is based on genuine personal experience, is honest and accurate to the best of the user's knowledge, is respectful and constructive, complies with applicable laws, and does not breach these Terms.
Tips for Writing Helpful Reviews — Users are encouraged to: provide honest, constructive, and experience-based feedback; include relevant details relating to the rental experience; keep reviews respectful, factual, and appropriate; avoid posting personal information, private documents, or confidential material; avoid offensive, abusive, threatening, discriminatory, defamatory, or misleading content; ensure reviews relate to genuine experiences; update reviews where circumstances materially change; and review content carefully before publishing.
Users must not use the Platform to publish false, misleading, deceptive, defamatory, or unlawful content; harass, threaten, intimidate, abuse, or discriminate against others; impersonate another person or entity; publish confidential or personal information without authority; manipulate ratings, rankings, or verification systems; engage in unlawful conduct; promote violence, hatred, harassment, or harmful conduct; upload malicious software or harmful code; interfere with the operation or security of the Platform; or damage the integrity, reputation, or intended purpose of RENTWATCH.
Users must not post content that is false, deceptive or misleading; promotes racism, bigotry, hatred or physical harm; harasses or advocates harassment; is spam of any kind; violates privacy or other rights; promotes illegal activities; is threatening, obscene or defamatory; is sexually explicit in nature; or contains testimonials that are not genuine, truthful or accurate.
Users acknowledge that repeated breaches of these Terms may result in suspension or permanent removal from the Platform.
RENTWATCH is committed to promoting a respectful, transparent, fair, and trustworthy community environment for renters, landlords, agencies, businesses, service providers, and all users of the Platform.
RENTWATCH does not endorse, accept or adopt harassment, bribery, intimidation, discrimination, threats, defamatory statements, false or misleading claims, malicious conduct, unlawful behaviour, or any form of abuse directed toward landlords, tenants, real estate agencies, property managers, businesses, or other members of the Platform.
Users must not submit false, misleading, deceptive, defamatory, malicious, or unlawful content; engage in harassment, threats, intimidation, discrimination, abuse, or harmful conduct; exploit other users financially, emotionally, or otherwise; impersonate another person or misrepresent their identity; publish private or confidential information without consent; manipulate ratings, reviews, or rankings; or use the Platform in any manner that may damage the integrity or intended purpose of RENTWATCH.
Users are solely responsible for any content and other material that they submit, publish or display on the Platform. Users must not falsely represent that such content is sponsored or endorsed by RENTWATCH.
Users must not post, upload, publish, transmit or otherwise make available any content that is unlawful, defamatory, misleading, deceptive, abusive, threatening, discriminatory, obscene, offensive, invasive of privacy, or otherwise inappropriate.
RENTWATCH reserves the right, at its sole discretion, to review, moderate, remove, restrict, edit, or refuse any content that it considers inappropriate, misleading, unverifiable, offensive, unlawful, or otherwise inconsistent with these Terms or the intended purpose of the Platform.
RENTWATCH reserves the right, at its sole discretion, to review, moderate, edit, restrict, remove, refuse, suspend, or permanently ban any content, account, advertisement, review, listing, or activity considered inappropriate, unlawful, misleading, harmful, offensive, abusive, unverifiable, or inconsistent with the purpose and integrity of the Platform.
RENTWATCH reserves the right to monitor and question all content posted or set up on the Platform. RENTWATCH may investigate complaints or disputes relating to user content and may request additional information from users where reasonably necessary. Users are encouraged to report content or behaviour that may breach these Terms or negatively impact the safety and integrity of the RENTWATCH community.
RENTWATCH may permit landlords, agencies, businesses, removalists, tradespeople, cleaning providers, storage providers, utility providers, and other service providers ("Service Providers") to create profiles, advertise services, or interact with users through the Platform.
Service Providers represent that they hold any licences, registrations, accreditations, qualifications, insurances, permits, or authorisations required by applicable laws or industry standards. Service Providers are solely responsible for ensuring that any information, advertisements, business details, representations, qualifications, or credentials displayed on the Platform are accurate, current, lawful, and not misleading.
Unless expressly stated otherwise, RENTWATCH does not independently guarantee, certify, endorse, supervise, or warrant the conduct, qualifications, licensing status, insurance coverage, suitability, or performance of any Service Provider. Users are responsible for conducting their own enquiries and due diligence before engaging any Service Provider.
RENTWATCH may offer paid services including subscriptions, profile verification, promotional placements, premium business profiles, advertising services, analytics tools, and other optional paid features.
By purchasing or subscribing to any paid service, users agree to any applicable fees, billing terms, renewal conditions, cancellation terms, and additional policies presented at the time of purchase. The subscription will be billed monthly. RENTWATCH reserves the right to cancel a subscription if payment is not made on the monthly due date.
Unless otherwise stated: subscriptions may renew automatically until cancelled; all pricing is displayed in Australian Dollars (AUD); invoices and notices may be provided electronically; and payments are non-refundable once the service period has commenced, unless otherwise required by law.
Payment for premium services does not guarantee removal of reviews, alteration of ratings, suppression of user opinions, or preferential moderation outcomes.
Users who purchase subscriptions, advertising services, premium features, profile verification services, promotional placements, or other paid services through RENTWATCH agree to pay all applicable fees and charges. Unless otherwise stated, all fees are displayed in Australian Dollars (AUD).
RENTWATCH may issue invoices electronically and users agree to receive invoices, receipts, renewal notices, and other billing communications electronically. Users are responsible for ensuring that payment information provided to RENTWATCH is accurate, current, and authorised for use.
Failure to pay applicable fees may result in suspension, restriction, downgrade, or cancellation of paid services or account features. Unless otherwise required by law, payments made for subscriptions, advertising services, promotional placements, or premium features are non-refundable once the relevant service period has commenced.
Once a user has subscribed and has an account with RENTWATCH, they will be granted permission to link their information on the Platform. RENTWATCH reserves the right to revoke such grant or consent at any time in its sole discretion. If such consent is revoked, users agree to immediately remove and disable any content RENTWATCH deems non-compliant with the Platform.
The Platform may contain links to third-party websites, services, applications, advertisements, or resources. These links are provided for convenience and informational purposes only. RENTWATCH does not control, endorse, guarantee, or accept responsibility for third-party content, availability, products, services, security, privacy practices, or terms and conditions. Users access third-party services at their own risk.
Users must not use robots, spiders, scrapers, automated scripts, data mining tools, artificial automation systems, or similar technologies to access, extract, monitor, copy, or interfere with the Platform without prior written permission from RENTWATCH. Unauthorised scraping or automated access is strictly prohibited.
All content, branding, trademarks, logos, graphics, text, software, design elements, and other materials available through the Platform are owned by or licensed to RENTWATCH unless otherwise stated. All trademarks on the Platform are exclusively the property of their respective owners, including and without limitation, RENTWATCH. No right, licence or interest to such trademarks is granted by this Agreement.
Users may access and use the Platform for personal, lawful, and non-commercial purposes only. Users may print, download and store articles and other information for their own convenience, but must not distribute, republish, sell, mine, exploit, frame or scrape any of the content without prior written permission from RENTWATCH.
By accessing, registering with, subscribing to, or using the RENTWATCH Platform or Services, users consent to receiving communications from RENTWATCH electronically, including notices, updates, disclosures, invoices, billing information, account notifications, moderation notices, promotional communications, and other records relating to the Platform or Services.
Electronic notices will be deemed received within twenty-four (24) hours after being sent or published unless otherwise required by law. Users may withdraw consent to receive non-essential promotional or marketing communications by using the unsubscribe functions provided. Users are responsible for maintaining accurate and current contact details associated with their account.
RENTWATCH will handle personal information in accordance with the RENTWATCH Privacy Policy. Users acknowledge that information submitted to the Platform may be collected, stored, processed, moderated, reviewed, or disclosed where reasonably necessary for operation of the Platform, moderation, verification, compliance, legal obligations, dispute resolution, or safety and security purposes. RENTWATCH does not sell personal information to third parties.
RENTWATCH takes reasonable steps to maintain the security of the Platform. Users must acknowledge risks with information sent to and from the Platform which may be modified, intercepted or corrupted by third parties. Users also acknowledge a risk when downloading from the Platform that information may contain viruses, worms or other defects or devices.
RENTWATCH accepts no liability for any damages to or interference with a user's computer or device used while logged on to the Platform. RENTWATCH does not guarantee that the Platform will be uninterrupted, error-free, secure, virus-free, or free from unauthorised access.
RENTWATCH presents the Platform as is, with all faults and current content. To the fullest extent permitted by applicable law, RENTWATCH, its affiliates and its suppliers make no express or implied warranty, guarantees or representation in respect of the information set in the Platform and Services, including but not limited to the completeness, currency, availability, reliability, suitability and accuracy of any information on the Platform. RENTWATCH will not guarantee results of the Platform to be effective, reliable, and accurate or meet user requirements.
Any use of any information from the Platform and its affiliates' links or Services is at the user's own responsibility entirely. The Platform may contain inaccuracies or errors.
To the fullest extent permitted by law, RENTWATCH and its affiliates, directors, officers, employees, contractors, licensors, suppliers, and service providers exclude all liability for any losses and expenses however arising including, without limitation, any direct, indirect, compensation or consequential or exemplary damages arising from use of the Platform, inability to access the Platform, reliance on reviews or user-generated content, disputes between users, third-party conduct, interruptions or technical issues, or inaccuracies or omissions.
Users assume total responsibility for using, subscribing to, and establishing an account with the RENTWATCH Platform.
Users shall indemnify RENTWATCH in accordance with these Terms for any liabilities, claims, damages, loss and expenses suffered by RENTWATCH arising from a breach of these Terms.
To the fullest extent permitted by applicable law, users agree to indemnify, hold harmless and defend RENTWATCH, its employees, contractors, officers, directors and other affiliated companies and suppliers, from all liabilities, claims, damages, loss and expenses, including attorney's fees, that arise from the user's use or misuse of this Platform.
RENTWATCH and its affiliates may from time to time conduct competitions, giveaways, promotional campaigns, or special offers through the Platform. Any such competition or promotion may be governed by separate terms and conditions, which will be made available at the time of the relevant promotion. Registered users and subscribers may receive notifications regarding competitions, promotions, or marketing communications via the Platform or email, subject to applicable communication preferences and unsubscribe rights.
RENTWATCH reserves the right to suspend and or terminate a user's subscription or registration immediately, without notice, if there has been a violation of these Terms or other policies. RENTWATCH may also cancel or suspend a registration for any other reason, including if it is notified that a user may have engaged in identity theft or fraud.
By law RENTWATCH may be required to retain user data for the purposes of informing police in relation to identity theft, fraud, or other illegal activities. Users may terminate their registration at any time. RENTWATCH recommends that users transfer any records or other information stored on the Platform prior to terminating their subscription or registration.
RENTWATCH reserves the right to modify, update, or revise these Terms of Service at any time without prior notice. Where appropriate, registered users and subscribers may be notified of significant updates via email or through notices published on the Platform. Continued use of the Platform or Services following any changes to these Terms constitutes acceptance of the revised Terms of Service.
RENTWATCH may introduce new services, modify existing services, suspend features, or discontinue services at any time. Users are encouraged to review these Terms periodically to remain informed of any updates or modifications.
By using the RENTWATCH platform, users agree the law of the State of Queensland, Australia, governs these Terms and any claim or dispute, conflict or disagreement of any kind that may arise between the user and RENTWATCH and their affiliates. Users submit to the non-exclusive jurisdiction of the courts of Queensland in relation to any dispute arising from or relating to the Platform or these Terms.
These Terms, together with the Privacy Policy, Disclaimer, Community Guidelines, Defamation Policy, Content Removal Policy, and any additional policies published by RENTWATCH, constitute the entire agreement between users and RENTWATCH relating to use of the Platform and supersede all previous written and oral agreements. If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.
Where RENTWATCH and its affiliates fail to exercise or enforce any rights or provision of these Terms does not constitute a waiver of such right or provision. RENTWATCH may assign any of its rights and obligations, including in connection with any merger, consolidation, reorganisation, or sale of all or substantially all of its related assets or similar transaction. RENTWATCH may provide users with notifications regarding changes to this Agreement by email or postings on the Platform. Notice will be deemed given twenty-four (24) hours after such an email is sent or notice is posted. This Agreement shall be binding on the parties' permitted assignees, transferees and successors.
RENTWATCH
General: support@rentwatch.com.au
Legal: legal@rentwatch.com.au
Privacy: privacy@rentwatch.com.au
PO Box: PO Box 445, Cannon Hill QLD 4170 | ABN: 86 949 392 755 | rentwatch.com.au
Last Updated: 30 May 2026 | rentwatch.com.au
RENTWATCH respects the privacy of its users and is committed to protecting personal information in accordance with applicable Australian privacy laws. This Privacy Policy explains how RENTWATCH collects, uses, stores, discloses, and protects personal information when users access or use the RENTWATCH platform, website, applications, subscriptions, advertisements, community features, and related services ("Platform" or "Services"). By accessing or using the Platform, users acknowledge and agree to the collection and handling of personal information as described in this Privacy Policy.
RENTWATCH is an independent Australian online platform connecting renters, landlords, property managers, agencies, businesses, and rental-related service providers through rental reviews, ratings, community discussions, advertising services, rental resources, and related Platform features. Service providers including but not limited to removalists, cleaners, tradespeople, building inspectors, storage providers, utility providers, and other rental-related businesses may advertise or promote services through the Platform.
RENTWATCH may collect personal information when users visit the Platform, create an account, submit reviews or ratings, communicate with RENTWATCH, subscribe to services, purchase advertising or premium services, participate in promotions or competitions, interact with community features, verify rental experiences or property interactions, or otherwise use the Platform or Services. RENTWATCH may also receive information from third parties where permitted by law.
Depending on how users interact with the Platform, RENTWATCH may collect information including name, email address, phone number, postal address, account login information, profile information, payment or billing details, rental verification information, lease or occupancy verification documents, IP address, browser type, operating system, device information, usage and interaction data, and other information voluntarily provided by users. Where reasonably necessary, RENTWATCH may collect information for moderation, verification, billing, fraud prevention, security, trust and safety, legal compliance, or dispute resolution purposes.
RENTWATCH may use personal information to operate and maintain the Platform, provide services and support, verify reviews or accounts, process subscriptions and payments, communicate with users, moderate content and community activity, investigate complaints or disputes, improve Platform functionality and user experience, conduct research and analytics, maintain security and prevent fraud, and comply with legal obligations. Users may opt out of non-essential marketing communications where applicable.
RENTWATCH does not sell personal information to third parties. Personal information may be disclosed where reasonably necessary to provide Platform services, to payment processors or service providers, to assist with moderation or verification, to comply with legal obligations, in response to lawful requests, subpoenas, or court orders, or to protect the rights, safety, integrity, or security of RENTWATCH, users, or the public. RENTWATCH may engage third-party providers to assist with hosting, analytics, payment processing, communications, security, moderation, or Platform operations.
Payments made through the Platform may be processed by third-party payment providers such as Stripe or other authorised payment processors. RENTWATCH does not store full credit card details unless expressly stated otherwise. Users should review the privacy policies and terms of any payment providers used through the Platform.
RENTWATCH may use cookies, analytics tools, and similar technologies to improve user experience, remember preferences, understand Platform usage, improve functionality, monitor performance, and maintain security. Users may disable cookies through browser settings, however some Platform features may not function correctly if cookies are disabled.
RENTWATCH takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, users acknowledge that no online platform or electronic transmission method can be guaranteed completely secure. Users access and use the Platform at their own risk.
The Platform may contain links to third-party websites or services. RENTWATCH is not responsible for the privacy practices, content, security, or policies of third-party websites. Users access third-party services at their own risk and should review the applicable privacy policies and terms of those services.
Users may update certain personal information through their account settings where available. Users may request account closure or deletion subject to legal obligations, moderation requirements, fraud prevention, dispute handling, security obligations, or legitimate business purposes. Certain information may be retained where required or permitted by law.
Users may choose to receive newsletters, promotional communications, updates, or marketing information from RENTWATCH. Users may unsubscribe from non-essential marketing communications at any time using the unsubscribe links or contact methods provided. RENTWATCH may still send essential account notices, billing notices, moderation notices, legal notices, or service-related communications.
Users who have questions, concerns, or complaints regarding this Privacy Policy or the handling of personal information may contact RENTWATCH using the contact details provided below. RENTWATCH will take reasonable steps to investigate and respond to privacy-related concerns.
RENTWATCH reserves the right to update or modify this Privacy Policy at any time. Updated versions may be published on the Platform and may also be communicated electronically where appropriate. Continued use of the Platform following any changes constitutes acceptance of the updated Privacy Policy.
RENTWATCH
Email: support@rentwatch.com.au
PO Box: PO Box 445, Cannon Hill QLD 4170 | ABN: 86 949 392 755
Last Updated: 30 May 2026 | rentwatch.com.au
The information, reviews, ratings, comments, resources, and other content published on RENTWATCH (rentwatch.com.au) are provided for general informational and community purposes only. While RENTWATCH aims to promote transparency, accountability, and informed decision-making within the rental community, users acknowledge that information published on the Platform may include opinions, experiences, estimates, interpretations, or user-generated content that may not always be complete, current, or accurate.
Reviews, ratings, comments, and other user-generated content published on the Platform reflect the personal opinions and experiences of individual users only. RENTWATCH does not independently verify every review or comment published on the Platform and does not guarantee the accuracy, completeness, reliability, or authenticity of user-generated content. Users are solely responsible for the content they submit. RENTWATCH reserves the right to moderate, review, restrict, edit, remove, or investigate content in accordance with its Terms of Service and moderation policies.
Any information, guides, resources, tribunal links, legislative references, forms, articles, discussions, or other material available through the Platform are intended as general informational resources only. Nothing published on RENTWATCH constitutes legal, financial, tenancy, building, property, insurance, or professional advice. Users should seek independent professional advice relevant to their specific circumstances before relying on any information published through the Platform.
RENTWATCH may provide links to third-party websites, services, businesses, advertisements, or resources for convenience only. RENTWATCH does not control, endorse, guarantee, or accept responsibility for the content, accuracy, availability, privacy practices, products, services, or reliability of any third-party website or service. Users access third-party websites and services at their own risk.
While RENTWATCH makes reasonable efforts to maintain accurate and current information on the Platform, RENTWATCH makes no guarantees, warranties, or representations regarding the completeness of content, the accuracy of reviews or ratings, the availability of the Platform, the conduct of users or service providers, or the suitability of any property, landlord, agency, or service provider. Use of the Platform is at the user's own risk.
RENTWATCH
Email: support@rentwatch.com.au
PO Box: PO Box 445, Cannon Hill QLD 4170 | ABN: 86 949 392 755
Last Updated: 30 May 2026 | rentwatch.com.au
RENTWATCH aims to create a respectful, transparent, fair, and informative rental community for renters, landlords, agencies, property managers, businesses, and service providers. We encourage honest experiences, constructive discussions, and respectful participation from all users.
Users must communicate respectfully, remain civil during disagreements, avoid abusive or threatening behaviour, avoid harassment, bullying, intimidation, or discrimination, and contribute constructively to the community. RENTWATCH does not tolerate hate speech, threats, intimidation, abusive language, discriminatory conduct, or unlawful behaviour.
Users should only submit reviews, comments, ratings, or feedback based on genuine personal experiences. Users must not submit fabricated reviews, impersonate others, manipulate ratings or rankings, submit misleading information, or coordinate false review activity. Users are encouraged to remain factual, avoid exaggeration, provide context where appropriate, and focus on genuine rental experiences.
Users must not publish private addresses unrelated to listings, phone numbers, email addresses, identity documents, banking information, confidential documents, or personal information belonging to others without consent.
The following content is prohibited: unlawful content, defamatory content, threats or intimidation, discriminatory material, pornography or sexually explicit content, violent or graphic material, malicious software or spam, misleading advertisements, or content intended to damage or disrupt the Platform.
RENTWATCH reserves the right to moderate, review, restrict, edit, remove, or investigate any content or account that breaches these Guidelines, the Terms of Service, or applicable laws. Repeated or serious breaches may result in account suspension or permanent removal from the Platform.
Users are encouraged to report abusive behaviour, suspicious activity, false reviews, impersonation, privacy concerns, or unlawful content through the Platform support channels.
RENTWATCH
Email: support@rentwatch.com.au
PO Box: PO Box 445, Cannon Hill QLD 4170 | ABN: 86 949 392 755
Last Updated: 30 May 2026 | rentwatch.com.au
RENTWATCH encourages honest, respectful, and experience-based reviews while recognising the importance of protecting individuals and businesses from unlawful or defamatory content. This Defamation Policy outlines how RENTWATCH approaches complaints relating to allegedly defamatory material published on the Platform.
Users are solely responsible for the reviews, comments, ratings, and content they submit to the Platform. Users must ensure their content is based on genuine experience, is honestly held, is factual where presented as fact, does not intentionally mislead, and complies with applicable laws. Users should avoid false accusations, malicious allegations, personal attacks, unverified criminal allegations, or knowingly misleading statements.
Individuals, agencies, landlords, businesses, or service providers who believe content published on the Platform may be defamatory may contact RENTWATCH with the relevant content details, the reasons for concern, and any supporting information reasonably necessary for review. RENTWATCH may request additional information or documentation during assessment of a complaint.
Upon receiving a complaint, RENTWATCH may review the reported content, request clarification from users, seek supporting information, temporarily restrict content visibility, remove content, decline removal requests, or take other reasonable moderation action. RENTWATCH reserves the right to determine moderation outcomes at its sole discretion.
Submission of a complaint does not guarantee removal of content. RENTWATCH may consider the nature of the content, whether the content appears experience-based, public interest considerations, moderation history, supporting information, and applicable legal obligations.
RENTWATCH reserves the right to comply with lawful requests, subpoenas, court orders, or legal obligations relating to Platform content or user information where required by law.
RENTWATCH
Legal: legal@rentwatch.com.au
PO Box: PO Box 445, Cannon Hill QLD 4170 | ABN: 86 949 392 755
Last Updated: 30 May 2026 | rentwatch.com.au
RENTWATCH may review requests relating to the removal, restriction, correction, or moderation of content published on the Platform. This Policy outlines the general process for handling content removal requests.
Content may be reviewed where concerns relate to false or misleading information, impersonation, privacy breaches, unlawful content, harassment or abuse, spam or promotional misuse, copyright concerns, defamatory material, or breaches of the Terms of Service or Community Guidelines.
Users, landlords, agencies, businesses, service providers, or affected individuals may submit content review requests through the contact details provided below. Requests should include identification of the relevant content, the reason for the request, and supporting information where reasonably available.
RENTWATCH may review reported content, request clarification, seek additional supporting information, temporarily restrict visibility, edit content, remove content, or decline removal requests. Moderation decisions are made at RENTWATCH's sole discretion.
Where appropriate, RENTWATCH may request verification documents, compare moderation information privately, seek clarification from involved parties, or review moderation history. RENTWATCH aims to balance transparency, fairness, user safety, community trust, and lawful expression of genuine experiences.
Users who repeatedly submit false reports, abuse moderation systems, manipulate reviews, or misuse content reporting processes may have their accounts restricted, suspended, or permanently removed.
RENTWATCH
Email: support@rentwatch.com.au
PO Box: PO Box 445, Cannon Hill QLD 4170 | ABN: 86 949 392 755
RentWatch connects you directly with tenants who are actively moving, inspecting and settling into new homes. No wasted reach — just the right audience at the right moment.
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