Welcome to RentWatch™!
What are you looking for today?
How can we help you?
Renters are feeling powerless.
Markets are getting harder.
Upfront costs are insane.
And too often, people feel completely unheard.
And it's not just renters. There are hardworking,
fair-minded agents doing the right thing every day —
only to be swallowed by a system that rarely
recognises the difference.
RentWatch exists to change that — for everyone.
Speak up. Share your experience.
Help the next person.
Click anywhere to begin
Read honest, verified reviews of properties, landlords, agencies and agents — written by real tenants, for real tenants.
Agencies and landlords pay to feature their properties here — reaching thousands of active renters.
Four simple steps to renting smarter — or making your voice heard.
No account needed to read reviews. See what real tenants say before you even pick up the phone.
Create your account. Your public profile can be as simple as "Tony888." We verify you privately — then delete your documents. We hold nothing.
Find any address in Australia. See ratings, read reviews, check uploaded evidence. Then decide with confidence.
Rate the property, landlord, agency and agent. Upload proof. Your experience helps thousands of renters after you.
Reviews are just the start. Read what renters are writing, join the fight for fairer laws, and access everything you need to know your rights.
Real stories, guides and insights written by renters for renters. Know your rights. Understand the laws. Share your story.
Australians are demanding fairer rental laws. Add your name and make the government listen. Every signature counts.
Official forms, tribunal links, tenant support services and your state's rental legislation — all in one place, all free.
Real reviews from verified RentWatch users. Search any address to see what tenants are saying.
Search a street address, suburb, or postcode to see all verified tenant reviews for that area.
Your honest experience helps thousands of renters make better decisions. You are the reason RentWatch exists.
Submit all completed review sections for this address in one click. Individual section buttons above also work.
Browse existing rooms, search by topic, or create your own private or public chat room.
Had an experience worth sharing? Want advice from renters who've been there? This is your space — honest, community-driven and open to all. Renters, landlords, tradies and agents are all welcome here. For verified property reviews, use Leave a Review.
Whether you're an individual agent or a full agency franchise — RentWatch puts your verified reputation in front of thousands of active renters searching in your suburbs right now.
"A 4.8 star rating from verified tenants is worth more than any advertisement money can buy. Join RentWatch, claim your profile, and let your tenants tell your story for you."
— The RentWatch Promise to Good AgenciesSearch for agencies and landlords by suburb and state
Any agency, agent or landlord operating in the Australian rental market is welcome on our platform.
Full office or franchise
Build your own profile
Up to 3 properties
Portfolios of all sizes
Advocacy & advisory
Short-stay & holiday properties
Register your business and get found by renters in your area
A 4.8 star rating from verified tenants is worth more than any advertisement money can buy.
Your verified rating is front and centre. Great agencies shine — and renters in your area will see it instantly.
Post available properties directly to thousands of active renters. One monthly fee — unlimited listings.
A calm professional response to feedback builds more trust than silence. We show you exactly how.
Challenge fabricated reviews privately through us. We compare records in complete confidentiality — no public drama.
See how many renters viewed your profile, which listings got attention, and where your ratings are trending.
A Verified Business badge tells renters you're a legitimate, accountable professional they can trust.
Reach thousands of active renters searching your suburbs right now. Build a verified reputation no amount of advertising can replicate.
Already a member? Sign in to view your plan
Get listed on RentWatch and reach thousands of active renters searching in your suburbs right now.
Beach houses, mountain retreats, city apartments. Browse real Australian short-stay properties with honest reviews from real guests.
Share your experience in the RentWatch Community. Your review helps other travellers find the best stays — and holds hosts accountable.
List it on RentWatch for free and get discovered by Australians planning their next getaway.
Your experience helps thousands of renters make better decisions. Leave an honest review — good or bad — it stays anonymous by default.
RentWatch is launching across Australia. To get you started, your first month is completely free — no credit card required upfront. After that, simple monthly billing. Cancel anytime.
Launch Offer — First month completely free for all business plans. No credit card needed upfront. Standard pricing from month 2.
Browse, review, and get involved during our launch period — no credit card required.
No credit card required. RentWatch reserves the right to update access terms at any time.
Start with our Starter plan — first month free. For larger operations, talk to us directly for a tailored package.
These plans are available to real estate agents, agencies, landlords and tradies.
Secure payment processing trusted by millions of businesses worldwide. RentWatch never stores your card details.
We don't have a fixed end date — the launch offer ends when RentWatch reaches full operational capacity and traffic. Sign up now and your rate is locked in regardless of when that happens.
No. Your founding member rate is locked in for as long as you remain a subscriber. New sign-ups after the launch period pay standard pricing — you don't.
Not until RentWatch officially launches. Reserving your spot locks in your rate — no charge until we go live, and you can cancel any time before then.
Yes — cancel any time, no lock-in, no questions asked. If you cancel before launch you won't be charged at all.
Guides, legislation, official forms, dispute help and community — everything Australian renters need, in one place.
Step-by-step guides written for Australian renters — practical, legally referenced, and free.
Click your state on the map to access official forms, tribunal links and tenant support services.
Click your state to view resources
Click any state or territory on the map to view official forms, tribunal links and tenant support services.
Or browse by state card:
Download official tenancy agreements, bond forms, condition reports and notice forms for your state.
Browse Forms →Ready-to-send letters for repair requests, bond disputes, rent increase responses and notices to vacate.
Download Templates →QCAT, NCAT, VCAT, SACAT, NTCAT and state equivalents — find the right body for your dispute.
Find Your Tribunal →Free legal advice, advocacy and support services for renters in every state and territory.
Find Support →National Debt Helpline 1800 007 007. Free financial counselling for renters in financial stress.
Call 1800 007 007Plain English guides to your rights as a renter — bonds, repairs, entry, rent increases and evictions.
Learn Your Rights →Direct links to the Acts that govern your tenancy — official government sources.
Make your voice heard. Select your state and who you want to contact — we'll generate a professional pre-written letter addressed directly to your minister. You can personalise it, copy it and email it yourself.
Select your state below to get started:
⚠️ Minister and Premier contact details are updated regularly but may change. Always verify on the official government website before sending.
Read, write, and connect with the Australian renting community.
Official flag designs for each Australian state and territory.
Official flag designs for all Australian states and territories.
Use this template to contact your state or federal housing minister. Copy it, paste it into any email or word processor, personalise the highlighted fields, and send. Your voice matters.
News, rights, and the law — organised so you can find what matters to you, fast. Select a section below.
Stay up-to-date with the latest news, editorials and analysis from Australia's rental sector.
Practical guides to help you understand and exercise your rights as a renter — whatever your situation.
State and territory law guides — what the law actually says about your tenancy, updated regularly.
Are you an advocate, lawyer, researcher or renter with a story to tell?
The latest news, analysis and editorial coverage from Australia's rental sector. Published as it happens, sourced and referenced.
The NSW Rental Taskforce ordered nearly $180,000 in refunds after 3,000+ renters were charged illegal fees. Here's what was illegal, what you're owed, and what to do next.
Australia's National Rental Affordability Scheme officially ended on 1 July 2026. If your rent just went up — or your landlord is forcing you out — you need to read this.
RentWatch publishes sourced, editorial-quality articles from advocates, lawyers, researchers and renters. Your story, our platform.
Practical, plain-language guides to help you understand and exercise your rights as a renter — whatever situation you're facing.
We're building practical guides on bond recovery, rent increases, repairs and maintenance, eviction rights and more. Sign up to be notified when they go live.
What the law actually says about your tenancy — broken down by state and territory. Sourced from legislation, updated regularly.
NSW made it criminal to lie about eviction reasons — but the renovation loophole stays wide open. Here's how to spot it.
From the ACT leading the pack to Tasmania falling behind — a complete state-by-state breakdown of where Australia's rental protections actually stand.
The ACT has Australia's strongest renter protections. The NT has some of its weakest. Here's what that means for renters in both territories.
Victoria passed major reforms — but enforcement gaps and minimum standards issues mean many renters are still exposed. The full picture.
QLD overhauled its tenancy legislation. New minimum standards, rent increase limits, and pet rules — what changed and what it means for you.
SA joined NSW and the ACT in banning no-grounds evictions. What the reforms mean, what landlords can still do, and what renters' new rights are.
WA passed significant reforms in 2024 — new pet rules, rent increase limits, maintenance duties. But no-grounds evictions remain legal.
The official Residential Tenancies Acts — direct from each state and territory's government legislation website. No spin. Just the law.
Links open official government legislation websites. Laws are amended by parliament — always check the official site for the current version.
All articles based on legislation current as at June 2026. RentWatch is not a law firm. For advice specific to your situation, contact your state's tenancy authority or a community legal centre.
Everything you need to know before applying to write for RentWatch Voices. Please read this carefully — it applies to all contributors regardless of background or credentials.
RentWatch Voices is open to contributors who bring genuine expertise, lived experience, or professional standing in the Australian rental sector. We publish work from:
We do not publish anonymous submissions. All contributors must be identifiable and willing to be credited by name.
We publish original, factual, well-sourced content that helps Australian renters understand their rights and navigate the rental market. Strong topics include:
Articles should be between 600 and 2,500 words. We prefer articles that take a clear position and back it with evidence, rather than neutral summaries.
The following will result in an immediate rejection, or removal if already published:
RentWatch welcomes contributions from renters, landlords, agents, tradies, advocates, community organisations, industry professionals and others with relevant knowledge or experience to share. Different perspectives help create a more informed, balanced and valuable resource for the community.
You retain ownership of your article. By submitting to RentWatch Voices, you grant RentWatch a non-exclusive, royalty-free licence to publish, distribute, and promote your article on its platform and social channels.
We do not pay contributors at this time. Voices is a platform for building profile and reaching an engaged audience of Australian renters. If that changes, current contributors will be notified first.
Send us a short introduction and your pitch. We read every application and respond within 2–3 business days.
Every petition here is driven by real renters. Find one that matters to you — or start your own.
RentWatch provides this platform as a public service only and bears no responsibility or liability for the content, claims, or outcomes of any petition hosted here.
RentWatch can host your petition and connect it with thousands of Australian renters. Tell us about your campaign.
Have an issue that matters to renters? Submit your petition for review. We'll be in touch within 3 business days.
RentWatch does not approve or disapprove any petition. Our AI vetting process solely screens for hate speech, illegal content, and off-topic submissions. RentWatch bears no responsibility or liability for the content, claims, or outcomes of any petition hosted on this platform. You are solely responsible for how you present your petition.
We review all petitions before they go live. Fill in as much detail as you can — we'll be in touch within 3 business days.
By submitting, you confirm all claims are accurate and properly sourced. RentWatch does not approve or disapprove petitions. Our AI vetting solely screens for hate speech, illegal content, and off-topic submissions. RentWatch bears no responsibility or liability for the content, claims, or outcomes of any petition on this platform. You are solely responsible for how you present your petition.
Your personal details, account security and preferences.
See who liked or commented on your reviews, posts and activity.
Your activity, saved items and community connections.
RentWatch is looking for writers, advocates, lawyers, former tenants and housing experts to contribute articles, opinion pieces and tenant guides. Your name goes on it — your audience grows with it.
Share your frontline knowledge of tenant rights, disputes and housing stress.
Write plain-English guides on tenancy law, bonds, evictions and renter protections.
Lived experience matters. Share your story and help the next person make a better decision.
Bring data and analysis to Australia's rental conversation. We'll help you reach a wider audience.
Click a contributor to read all their articles on RentWatch.
RentWatch is opening its platform to podcast hosts. Apply to run your own show — you bring the conversation, we provide the platform and the audience.
Voices only. No camera required. Record and publish episodes at your own pace. Perfect for interviews, commentary and storytelling.
With cameras. Film your episodes and publish video content to the RentWatch platform alongside your audio feed.
Applications are reviewed by the RentWatch team. Tell us your show idea and we'll be in touch.
Applications are currently by approval only.
RentWatch wasn't built in a boardroom. It was built from lived experience.
Like many Australians, we've seen both sides of the rental system.
We've had genuinely wonderful landlords and property managers. People who treated tenants like human beings. People who worked with renters when times were tough. People who communicated honestly, acted fairly and earned trust.
Those experiences matter.
In fact, RentWatch exists in part to make sure good landlords, property managers and agencies receive the recognition they deserve.
But we've also experienced the other side.
Rent increases that couldn't be justified. Maintenance concerns that seemed to disappear into a void. A system that often felt confusing, overwhelming and weighted against the person paying the rent.
Most frustrating of all was the feeling that there was nowhere to turn — and no way to help the next person avoid the same experience.
That's why RentWatch was created.
The good experiences showed us what the standard should be.
The bad experiences showed us why transparency matters.
RentWatch exists for one simple reason:
To give Australians better information, greater transparency, a stronger voice before they sign a lease — and to create awareness.
Australia is in a rental crisis. Vacancy rates in most cities are near record lows. Rents have risen faster than wages for years. And renters — who make up more than 30% of Australian households — have had almost no tools built specifically for them.
The platforms that exist were built to serve landlords and agents. The review systems that exist are either unverified, easily manipulated, or locked behind paywalls. And the legislation that's meant to protect renters varies wildly by state — with most renters not knowing what rights they actually have.
RentWatch was built to change that. A verified, independent, renter-first platform where the truth about properties, agencies, and landlords can be found by the people who need it most — before they sign.
Every review comes from a tenant who can prove they lived there. No fake reviews. No paid placements. Just honest, documented experiences.
We verify you, then delete your documents. We hold nothing. Your public profile is only as visible as you choose to make it.
Good landlords and agencies deserve recognition. Bad ones deserve accountability. We're not a complaints site — we're a truth site.
Search any address, agency, or landlord and read what real tenants experienced — before you commit to a lease.
RentWatch Voices publishes independent, verified editorial on rental law — every state, every reform, explained in plain English.
Every decision we make is made with renters in mind first. Because you are why this exists.
"Real reviews. Real tenants.
Better rentals for all Australians."
— RentWatch
Free to browse. Less than a coffee a month for full access. Because finding a home shouldn't burn a hole in your pocket.
Last Updated: 30 May 2026 | rentwatch.com.au
Welcome to RENTWATCH. Please read these Terms of Service carefully before accessing or using the Platform. By using RENTWATCH you agree to be bound by these Terms together with our Privacy Policy, Disclaimer, Community Guidelines, Defamation Policy and Content Removal Policy.
Contents
Welcome to RENTWATCH. These Terms of Service ("Terms") govern access to and use of the RENTWATCH platform, website, applications, community features, subscriptions, advertising services, review systems, and related services (collectively referred to as the "Platform" or "Services").
By accessing, browsing, registering with, subscribing to, posting content on, or otherwise using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms together with the RENTWATCH Privacy Policy, Disclaimer, Community Guidelines, Defamation Policy, Content Removal Policy, and any additional policies or guidelines published on the Platform.
If you do not agree to these Terms, you must not access or use the Platform.
You must be at least eighteen (18) years of age to use the Platform.
Do NOT use this Platform or RENTWATCH services if you are under the age of 18 years old. Providing personal information while using RENTWATCH states you are over 18 years old.
By using the Platform or submitting personal information to RENTWATCH, you represent and warrant that you are over 18 years of age, you are legally capable of entering into binding agreements, the information you provide is accurate and current, and your use of the Platform complies with all applicable laws.
RENTWATCH provides a platform where users may view and submit rental property reviews, share rental experiences and community feedback, engage with landlords, agencies, and service providers, access rental-related information and community discussions, advertise or promote rental-related services, and access optional premium or subscription features.
RENTWATCH aims to encourage transparency, accountability, respectful participation, and informed decision-making within the rental community. Content published on the Platform is intended for general informational and community discussion purposes only and should not be relied upon as legal, financial, professional, tenancy, building, or other specialist advice.
To access certain features of the Platform, users may be required to create an account. When registering, users are required to provide their name, email address, create a password, and account preferences. Upon registering you agree that you are not intentionally or unintentionally violating any applicable state or federal law regarding use of personal or professional identification information.
When registering: you represent that the information you provide is true and correct; the information must be accurate, true and correct; you must inform RENTWATCH as soon as possible of any changes or amendments to your personal or professional profile; you are responsible for maintaining the confidentiality of login credentials; and you must notify RENTWATCH immediately of any unauthorised access or security concerns.
RENTWATCH reserves the right to suspend, restrict, or terminate accounts at its sole discretion where these Terms are breached, unlawful conduct is suspected, false or misleading information is provided, abusive conduct occurs, or the integrity, security, operation, or reputation of the Platform may be affected.
RENTWATCH will only review, verify and delete the information you provide if you choose to leave a review on a property you have rented or are currently renting. RENTWATCH may require users to verify that they have rented, occupied, inspected, or otherwise lawfully interacted with a property before publishing reviews or ratings.
Verification methods may include lease agreements, utility bills, rental ledgers, bond documentation, identification documents, or other reasonable supporting material.
RENTWATCH will immediately delete any confidential information once verified. We do not store verification documents beyond this process.
RENTWATCH will NOT be held accountable for false information provided by users. Users acknowledge that RENTWATCH relies on information supplied by users and does not guarantee the complete accuracy or authenticity of all user-provided content.
Users may submit reviews, ratings, comments, suggestions, experiences, and other feedback relating to rental properties, landlords, property managers, real estate agencies, service providers, community matters, and the Platform itself.
Users must ensure that all content submitted is based on genuine personal experience, is honest and accurate to the best of the user's knowledge, is respectful and constructive, complies with applicable laws, and does not breach these Terms.
Tips for Writing Helpful Reviews — Users are encouraged to: provide honest, constructive, and experience-based feedback; include relevant details relating to the rental experience; keep reviews respectful, factual, and appropriate; avoid posting personal information, private documents, or confidential material; avoid offensive, abusive, threatening, discriminatory, defamatory, or misleading content; ensure reviews relate to genuine experiences; update reviews where circumstances materially change; and review content carefully before publishing.
Users must not use the Platform to publish false, misleading, deceptive, defamatory, or unlawful content; harass, threaten, intimidate, abuse, or discriminate against others; impersonate another person or entity; publish confidential or personal information without authority; manipulate ratings, rankings, or verification systems; engage in unlawful conduct; promote violence, hatred, harassment, or harmful conduct; upload malicious software or harmful code; interfere with the operation or security of the Platform; or damage the integrity, reputation, or intended purpose of RENTWATCH.
Users must not post content that is false, deceptive or misleading; promotes racism, bigotry, hatred or physical harm; harasses or advocates harassment; is spam of any kind; violates privacy or other rights; promotes illegal activities; is threatening, obscene or defamatory; is sexually explicit in nature; or contains testimonials that are not genuine, truthful or accurate.
Users acknowledge that repeated breaches of these Terms may result in suspension or permanent removal from the Platform.
RENTWATCH is committed to promoting a respectful, transparent, fair, and trustworthy community environment for renters, landlords, agencies, businesses, service providers, and all users of the Platform.
RENTWATCH does not endorse, accept or adopt harassment, bribery, intimidation, discrimination, threats, defamatory statements, false or misleading claims, malicious conduct, unlawful behaviour, or any form of abuse directed toward landlords, tenants, real estate agencies, property managers, businesses, or other members of the Platform.
Users must not submit false, misleading, deceptive, defamatory, malicious, or unlawful content; engage in harassment, threats, intimidation, discrimination, abuse, or harmful conduct; exploit other users financially, emotionally, or otherwise; impersonate another person or misrepresent their identity; publish private or confidential information without consent; manipulate ratings, reviews, or rankings; or use the Platform in any manner that may damage the integrity or intended purpose of RENTWATCH.
Users are solely responsible for any content and other material that they submit, publish or display on the Platform. Users must not falsely represent that such content is sponsored or endorsed by RENTWATCH.
Users must not post, upload, publish, transmit or otherwise make available any content that is unlawful, defamatory, misleading, deceptive, abusive, threatening, discriminatory, obscene, offensive, invasive of privacy, or otherwise inappropriate.
RENTWATCH reserves the right, at its sole discretion, to review, moderate, remove, restrict, edit, or refuse any content that it considers inappropriate, misleading, unverifiable, offensive, unlawful, or otherwise inconsistent with these Terms or the intended purpose of the Platform.
RENTWATCH reserves the right, at its sole discretion, to review, moderate, edit, restrict, remove, refuse, suspend, or permanently ban any content, account, advertisement, review, listing, or activity considered inappropriate, unlawful, misleading, harmful, offensive, abusive, unverifiable, or inconsistent with the purpose and integrity of the Platform.
RENTWATCH reserves the right to monitor and question all content posted or set up on the Platform. RENTWATCH may investigate complaints or disputes relating to user content and may request additional information from users where reasonably necessary. Users are encouraged to report content or behaviour that may breach these Terms or negatively impact the safety and integrity of the RENTWATCH community.
RENTWATCH may permit landlords, agencies, businesses, removalists, tradespeople, cleaning providers, storage providers, utility providers, and other service providers ("Service Providers") to create profiles, advertise services, or interact with users through the Platform.
Service Providers represent that they hold any licences, registrations, accreditations, qualifications, insurances, permits, or authorisations required by applicable laws or industry standards. Service Providers are solely responsible for ensuring that any information, advertisements, business details, representations, qualifications, or credentials displayed on the Platform are accurate, current, lawful, and not misleading.
Unless expressly stated otherwise, RENTWATCH does not independently guarantee, certify, endorse, supervise, or warrant the conduct, qualifications, licensing status, insurance coverage, suitability, or performance of any Service Provider. Users are responsible for conducting their own enquiries and due diligence before engaging any Service Provider.
RENTWATCH may offer paid services including subscriptions, profile verification, promotional placements, premium business profiles, advertising services, analytics tools, and other optional paid features.
By purchasing or subscribing to any paid service, users agree to any applicable fees, billing terms, renewal conditions, cancellation terms, and additional policies presented at the time of purchase. The subscription will be billed monthly. RENTWATCH reserves the right to cancel a subscription if payment is not made on the monthly due date.
Unless otherwise stated: subscriptions may renew automatically until cancelled; all pricing is displayed in Australian Dollars (AUD); invoices and notices may be provided electronically; and payments are non-refundable once the service period has commenced, unless otherwise required by law.
Payment for premium services does not guarantee removal of reviews, alteration of ratings, suppression of user opinions, or preferential moderation outcomes.
Users who purchase subscriptions, advertising services, premium features, profile verification services, promotional placements, or other paid services through RENTWATCH agree to pay all applicable fees and charges. Unless otherwise stated, all fees are displayed in Australian Dollars (AUD).
RENTWATCH may issue invoices electronically and users agree to receive invoices, receipts, renewal notices, and other billing communications electronically. Users are responsible for ensuring that payment information provided to RENTWATCH is accurate, current, and authorised for use.
Failure to pay applicable fees may result in suspension, restriction, downgrade, or cancellation of paid services or account features. Unless otherwise required by law, payments made for subscriptions, advertising services, promotional placements, or premium features are non-refundable once the relevant service period has commenced.
Once a user has subscribed and has an account with RENTWATCH, they will be granted permission to link their information on the Platform. RENTWATCH reserves the right to revoke such grant or consent at any time in its sole discretion. If such consent is revoked, users agree to immediately remove and disable any content RENTWATCH deems non-compliant with the Platform.
The Platform may contain links to third-party websites, services, applications, advertisements, or resources. These links are provided for convenience and informational purposes only. RENTWATCH does not control, endorse, guarantee, or accept responsibility for third-party content, availability, products, services, security, privacy practices, or terms and conditions. Users access third-party services at their own risk.
Users must not use robots, spiders, scrapers, automated scripts, data mining tools, artificial automation systems, or similar technologies to access, extract, monitor, copy, or interfere with the Platform without prior written permission from RENTWATCH. Unauthorised scraping or automated access is strictly prohibited.
All content, branding, trademarks, logos, graphics, text, software, design elements, and other materials available through the Platform are owned by or licensed to RENTWATCH unless otherwise stated. All trademarks on the Platform are exclusively the property of their respective owners, including and without limitation, RENTWATCH. No right, licence or interest to such trademarks is granted by this Agreement.
Users may access and use the Platform for personal, lawful, and non-commercial purposes only. Users may print, download and store articles and other information for their own convenience, but must not distribute, republish, sell, mine, exploit, frame or scrape any of the content without prior written permission from RENTWATCH.
By accessing, registering with, subscribing to, or using the RENTWATCH Platform or Services, users consent to receiving communications from RENTWATCH electronically, including notices, updates, disclosures, invoices, billing information, account notifications, moderation notices, promotional communications, and other records relating to the Platform or Services.
Electronic notices will be deemed received within twenty-four (24) hours after being sent or published unless otherwise required by law. Users may withdraw consent to receive non-essential promotional or marketing communications by using the unsubscribe functions provided. Users are responsible for maintaining accurate and current contact details associated with their account.
RENTWATCH will handle personal information in accordance with the RENTWATCH Privacy Policy. Users acknowledge that information submitted to the Platform may be collected, stored, processed, moderated, reviewed, or disclosed where reasonably necessary for operation of the Platform, moderation, verification, compliance, legal obligations, dispute resolution, or safety and security purposes. RENTWATCH does not sell personal information to third parties.
RENTWATCH takes reasonable steps to maintain the security of the Platform. Users must acknowledge risks with information sent to and from the Platform which may be modified, intercepted or corrupted by third parties. Users also acknowledge a risk when downloading from the Platform that information may contain viruses, worms or other defects or devices.
RENTWATCH accepts no liability for any damages to or interference with a user's computer or device used while logged on to the Platform. RENTWATCH does not guarantee that the Platform will be uninterrupted, error-free, secure, virus-free, or free from unauthorised access.
RENTWATCH presents the Platform as is, with all faults and current content. To the fullest extent permitted by applicable law, RENTWATCH, its affiliates and its suppliers make no express or implied warranty, guarantees or representation in respect of the information set in the Platform and Services, including but not limited to the completeness, currency, availability, reliability, suitability and accuracy of any information on the Platform. RENTWATCH will not guarantee results of the Platform to be effective, reliable, and accurate or meet user requirements.
Any use of any information from the Platform and its affiliates' links or Services is at the user's own responsibility entirely. The Platform may contain inaccuracies or errors.
To the fullest extent permitted by law, RENTWATCH and its affiliates, directors, officers, employees, contractors, licensors, suppliers, and service providers exclude all liability for any losses and expenses however arising including, without limitation, any direct, indirect, compensation or consequential or exemplary damages arising from use of the Platform, inability to access the Platform, reliance on reviews or user-generated content, disputes between users, third-party conduct, interruptions or technical issues, or inaccuracies or omissions.
Users assume total responsibility for using, subscribing to, and establishing an account with the RENTWATCH Platform.
Users shall indemnify RENTWATCH in accordance with these Terms for any liabilities, claims, damages, loss and expenses suffered by RENTWATCH arising from a breach of these Terms.
To the fullest extent permitted by applicable law, users agree to indemnify, hold harmless and defend RENTWATCH, its employees, contractors, officers, directors and other affiliated companies and suppliers, from all liabilities, claims, damages, loss and expenses, including attorney's fees, that arise from the user's use or misuse of this Platform.
RENTWATCH and its affiliates may from time to time conduct competitions, giveaways, promotional campaigns, or special offers through the Platform. Any such competition or promotion may be governed by separate terms and conditions, which will be made available at the time of the relevant promotion. Registered users and subscribers may receive notifications regarding competitions, promotions, or marketing communications via the Platform or email, subject to applicable communication preferences and unsubscribe rights.
RENTWATCH reserves the right to suspend and or terminate a user's subscription or registration immediately, without notice, if there has been a violation of these Terms or other policies. RENTWATCH may also cancel or suspend a registration for any other reason, including if it is notified that a user may have engaged in identity theft or fraud.
By law RENTWATCH may be required to retain user data for the purposes of informing police in relation to identity theft, fraud, or other illegal activities. Users may terminate their registration at any time. RENTWATCH recommends that users transfer any records or other information stored on the Platform prior to terminating their subscription or registration.
RENTWATCH reserves the right to modify, update, or revise these Terms of Service at any time without prior notice. Where appropriate, registered users and subscribers may be notified of significant updates via email or through notices published on the Platform. Continued use of the Platform or Services following any changes to these Terms constitutes acceptance of the revised Terms of Service.
RENTWATCH may introduce new services, modify existing services, suspend features, or discontinue services at any time. Users are encouraged to review these Terms periodically to remain informed of any updates or modifications.
By using the RENTWATCH platform, users agree the law of the State of Queensland, Australia, governs these Terms and any claim or dispute, conflict or disagreement of any kind that may arise between the user and RENTWATCH and their affiliates. Users submit to the non-exclusive jurisdiction of the courts of Queensland in relation to any dispute arising from or relating to the Platform or these Terms.
These Terms, together with the Privacy Policy, Disclaimer, Community Guidelines, Defamation Policy, Content Removal Policy, and any additional policies published by RENTWATCH, constitute the entire agreement between users and RENTWATCH relating to use of the Platform and supersede all previous written and oral agreements. If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.
Where RENTWATCH and its affiliates fail to exercise or enforce any rights or provision of these Terms does not constitute a waiver of such right or provision. RENTWATCH may assign any of its rights and obligations, including in connection with any merger, consolidation, reorganisation, or sale of all or substantially all of its related assets or similar transaction. RENTWATCH may provide users with notifications regarding changes to this Agreement by email or postings on the Platform. Notice will be deemed given twenty-four (24) hours after such an email is sent or notice is posted. This Agreement shall be binding on the parties' permitted assignees, transferees and successors.
RENTWATCH
General: support@rentwatch.com.au
Legal: legal@rentwatch.com.au
Privacy: privacy@rentwatch.com.au
PO Box: PO Box 445, Cannon Hill QLD 4170 | ABN: 86 949 392 755 | rentwatch.com.au
Last Updated: 30 May 2026 | rentwatch.com.au
RENTWATCH respects the privacy of its users and is committed to protecting personal information in accordance with applicable Australian privacy laws. This Privacy Policy explains how RENTWATCH collects, uses, stores, discloses, and protects personal information when users access or use the RENTWATCH platform, website, applications, subscriptions, advertisements, community features, and related services ("Platform" or "Services"). By accessing or using the Platform, users acknowledge and agree to the collection and handling of personal information as described in this Privacy Policy.
RENTWATCH is an independent Australian online platform connecting renters, landlords, property managers, agencies, businesses, and rental-related service providers through rental reviews, ratings, community discussions, advertising services, rental resources, and related Platform features. Service providers including but not limited to removalists, cleaners, tradespeople, building inspectors, storage providers, utility providers, and other rental-related businesses may advertise or promote services through the Platform.
RENTWATCH may collect personal information when users visit the Platform, create an account, submit reviews or ratings, communicate with RENTWATCH, subscribe to services, purchase advertising or premium services, participate in promotions or competitions, interact with community features, verify rental experiences or property interactions, or otherwise use the Platform or Services. RENTWATCH may also receive information from third parties where permitted by law.
Depending on how users interact with the Platform, RENTWATCH may collect information including name, email address, phone number, postal address, account login information, profile information, payment or billing details, rental verification information, lease or occupancy verification documents, IP address, browser type, operating system, device information, usage and interaction data, and other information voluntarily provided by users. Where reasonably necessary, RENTWATCH may collect information for moderation, verification, billing, fraud prevention, security, trust and safety, legal compliance, or dispute resolution purposes.
RENTWATCH may use personal information to operate and maintain the Platform, provide services and support, verify reviews or accounts, process subscriptions and payments, communicate with users, moderate content and community activity, investigate complaints or disputes, improve Platform functionality and user experience, conduct research and analytics, maintain security and prevent fraud, and comply with legal obligations. Users may opt out of non-essential marketing communications where applicable.
RENTWATCH does not sell personal information to third parties. Personal information may be disclosed where reasonably necessary to provide Platform services, to payment processors or service providers, to assist with moderation or verification, to comply with legal obligations, in response to lawful requests, subpoenas, or court orders, or to protect the rights, safety, integrity, or security of RENTWATCH, users, or the public. RENTWATCH may engage third-party providers to assist with hosting, analytics, payment processing, communications, security, moderation, or Platform operations.
Payments made through the Platform may be processed by third-party payment providers such as Stripe or other authorised payment processors. RENTWATCH does not store full credit card details unless expressly stated otherwise. Users should review the privacy policies and terms of any payment providers used through the Platform.
RENTWATCH may use cookies, analytics tools, and similar technologies to improve user experience, remember preferences, understand Platform usage, improve functionality, monitor performance, and maintain security. Users may disable cookies through browser settings, however some Platform features may not function correctly if cookies are disabled.
RENTWATCH takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, users acknowledge that no online platform or electronic transmission method can be guaranteed completely secure. Users access and use the Platform at their own risk.
The Platform may contain links to third-party websites or services. RENTWATCH is not responsible for the privacy practices, content, security, or policies of third-party websites. Users access third-party services at their own risk and should review the applicable privacy policies and terms of those services.
Users may update certain personal information through their account settings where available. Users may request account closure or deletion subject to legal obligations, moderation requirements, fraud prevention, dispute handling, security obligations, or legitimate business purposes. Certain information may be retained where required or permitted by law.
Users may choose to receive newsletters, promotional communications, updates, or marketing information from RENTWATCH. Users may unsubscribe from non-essential marketing communications at any time using the unsubscribe links or contact methods provided. RENTWATCH may still send essential account notices, billing notices, moderation notices, legal notices, or service-related communications.
Users who have questions, concerns, or complaints regarding this Privacy Policy or the handling of personal information may contact RENTWATCH using the contact details provided below. RENTWATCH will take reasonable steps to investigate and respond to privacy-related concerns.
RENTWATCH reserves the right to update or modify this Privacy Policy at any time. Updated versions may be published on the Platform and may also be communicated electronically where appropriate. Continued use of the Platform following any changes constitutes acceptance of the updated Privacy Policy.
RENTWATCH
Email: support@rentwatch.com.au
PO Box: PO Box 445, Cannon Hill QLD 4170 | ABN: 86 949 392 755
Last Updated: 30 May 2026 | rentwatch.com.au
The information, reviews, ratings, comments, resources, and other content published on RENTWATCH (rentwatch.com.au) are provided for general informational and community purposes only. While RENTWATCH aims to promote transparency, accountability, and informed decision-making within the rental community, users acknowledge that information published on the Platform may include opinions, experiences, estimates, interpretations, or user-generated content that may not always be complete, current, or accurate.
Reviews, ratings, comments, and other user-generated content published on the Platform reflect the personal opinions and experiences of individual users only. RENTWATCH does not independently verify every review or comment published on the Platform and does not guarantee the accuracy, completeness, reliability, or authenticity of user-generated content. Users are solely responsible for the content they submit. RENTWATCH reserves the right to moderate, review, restrict, edit, remove, or investigate content in accordance with its Terms of Service and moderation policies.
Any information, guides, resources, tribunal links, legislative references, forms, articles, discussions, or other material available through the Platform are intended as general informational resources only. Nothing published on RENTWATCH constitutes legal, financial, tenancy, building, property, insurance, or professional advice. Users should seek independent professional advice relevant to their specific circumstances before relying on any information published through the Platform.
RENTWATCH may provide links to third-party websites, services, businesses, advertisements, or resources for convenience only. RENTWATCH does not control, endorse, guarantee, or accept responsibility for the content, accuracy, availability, privacy practices, products, services, or reliability of any third-party website or service. Users access third-party websites and services at their own risk.
While RENTWATCH makes reasonable efforts to maintain accurate and current information on the Platform, RENTWATCH makes no guarantees, warranties, or representations regarding the completeness of content, the accuracy of reviews or ratings, the availability of the Platform, the conduct of users or service providers, or the suitability of any property, landlord, agency, or service provider. Use of the Platform is at the user's own risk.
RENTWATCH
Email: support@rentwatch.com.au
PO Box: PO Box 445, Cannon Hill QLD 4170 | ABN: 86 949 392 755
Last Updated: 30 May 2026 | rentwatch.com.au
RENTWATCH aims to create a respectful, transparent, fair, and informative rental community for renters, landlords, agencies, property managers, businesses, and service providers. We encourage honest experiences, constructive discussions, and respectful participation from all users.
Users must communicate respectfully, remain civil during disagreements, avoid abusive or threatening behaviour, avoid harassment, bullying, intimidation, or discrimination, and contribute constructively to the community. RENTWATCH does not tolerate hate speech, threats, intimidation, abusive language, discriminatory conduct, or unlawful behaviour.
Users should only submit reviews, comments, ratings, or feedback based on genuine personal experiences. Users must not submit fabricated reviews, impersonate others, manipulate ratings or rankings, submit misleading information, or coordinate false review activity. Users are encouraged to remain factual, avoid exaggeration, provide context where appropriate, and focus on genuine rental experiences.
Users must not publish private addresses unrelated to listings, phone numbers, email addresses, identity documents, banking information, confidential documents, or personal information belonging to others without consent.
The following content is prohibited: unlawful content, defamatory content, threats or intimidation, discriminatory material, pornography or sexually explicit content, violent or graphic material, malicious software or spam, misleading advertisements, or content intended to damage or disrupt the Platform.
RENTWATCH reserves the right to moderate, review, restrict, edit, remove, or investigate any content or account that breaches these Guidelines, the Terms of Service, or applicable laws. Repeated or serious breaches may result in account suspension or permanent removal from the Platform.
Users are encouraged to report abusive behaviour, suspicious activity, false reviews, impersonation, privacy concerns, or unlawful content through the Platform support channels.
RENTWATCH
Email: support@rentwatch.com.au
PO Box: PO Box 445, Cannon Hill QLD 4170 | ABN: 86 949 392 755
Last Updated: 30 May 2026 | rentwatch.com.au
RENTWATCH encourages honest, respectful, and experience-based reviews while recognising the importance of protecting individuals and businesses from unlawful or defamatory content. This Defamation Policy outlines how RENTWATCH approaches complaints relating to allegedly defamatory material published on the Platform.
Users are solely responsible for the reviews, comments, ratings, and content they submit to the Platform. Users must ensure their content is based on genuine experience, is honestly held, is factual where presented as fact, does not intentionally mislead, and complies with applicable laws. Users should avoid false accusations, malicious allegations, personal attacks, unverified criminal allegations, or knowingly misleading statements.
Individuals, agencies, landlords, businesses, or service providers who believe content published on the Platform may be defamatory may contact RENTWATCH with the relevant content details, the reasons for concern, and any supporting information reasonably necessary for review. RENTWATCH may request additional information or documentation during assessment of a complaint.
Upon receiving a complaint, RENTWATCH may review the reported content, request clarification from users, seek supporting information, temporarily restrict content visibility, remove content, decline removal requests, or take other reasonable moderation action. RENTWATCH reserves the right to determine moderation outcomes at its sole discretion.
Submission of a complaint does not guarantee removal of content. RENTWATCH may consider the nature of the content, whether the content appears experience-based, public interest considerations, moderation history, supporting information, and applicable legal obligations.
RENTWATCH reserves the right to comply with lawful requests, subpoenas, court orders, or legal obligations relating to Platform content or user information where required by law.
RENTWATCH
Legal: legal@rentwatch.com.au
PO Box: PO Box 445, Cannon Hill QLD 4170 | ABN: 86 949 392 755
Last Updated: 30 May 2026 | rentwatch.com.au
RENTWATCH may review requests relating to the removal, restriction, correction, or moderation of content published on the Platform. This Policy outlines the general process for handling content removal requests.
Content may be reviewed where concerns relate to false or misleading information, impersonation, privacy breaches, unlawful content, harassment or abuse, spam or promotional misuse, copyright concerns, defamatory material, or breaches of the Terms of Service or Community Guidelines.
Users, landlords, agencies, businesses, service providers, or affected individuals may submit content review requests through the contact details provided below. Requests should include identification of the relevant content, the reason for the request, and supporting information where reasonably available.
RENTWATCH may review reported content, request clarification, seek additional supporting information, temporarily restrict visibility, edit content, remove content, or decline removal requests. Moderation decisions are made at RENTWATCH's sole discretion.
Where appropriate, RENTWATCH may request verification documents, compare moderation information privately, seek clarification from involved parties, or review moderation history. RENTWATCH aims to balance transparency, fairness, user safety, community trust, and lawful expression of genuine experiences.
Users who repeatedly submit false reports, abuse moderation systems, manipulate reviews, or misuse content reporting processes may have their accounts restricted, suspended, or permanently removed.
RENTWATCH
Email: support@rentwatch.com.au
PO Box: PO Box 445, Cannon Hill QLD 4170 | ABN: 86 949 392 755
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